Your information

Privacy policy

Effective October 15, 2026

This policy describes how JBW & Associates LLC handles information submitted through this website and through our business communications.

Information we receive

When you contact us, we receive the information you choose to provide, such as your name, email address, phone number, and message. If you choose to receive text messages, we also keep a record of your consent and messaging preferences. Our hosting provider may record technical information such as IP addresses, requested pages, browser details, and request times to operate and secure the website.

How information is used

We use this information to answer inquiries, provide requested services, coordinate conversations and appointments, maintain communication preferences, and protect our website and business systems.

Text messaging and consent

Providing a phone number alone does not constitute consent to text messages. SMS participation is optional. You may withdraw consent by replying STOP. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.

Mobile information is not used for third-party marketing

We do not sell mobile information or share it with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are not shared with third parties for their own use. Providers supporting message delivery may process the information only as needed to provide that service for us.

Service providers

Our website hosting and communications providers, including Namecheap, Microsoft 365, and Dialpad, may process information as needed to deliver their services. We may disclose information when legally required. These uses do not authorize the sale or sharing of SMS opt-in information for marketing.

Website technologies

This website does not use advertising cookies, marketing pixels, or third-party analytics. The consent form uses a necessary session cookie to protect submissions and show confirmation. We record the form disclosure version, timestamp, source page, and IP address to document requests and limit abuse. Standard hosting logs may also be generated. Links that open your email or telephone application are handled by your chosen provider.

Retention and protection

We retain information for as long as reasonably needed to respond to inquiries, provide services, document consent and opt-out requests, and meet applicable obligations. We use access restrictions and technical safeguards to protect information. No method of storage or transmission provides an absolute guarantee of security.

Your choices

You can request access, correction, or deletion of information you have provided by contacting us. Some records may need to be retained to meet legal obligations or honor your opt-out request. Choosing not to receive SMS does not prevent you from contacting us by email or using our services.

Contact and updates

For privacy questions or requests, email info@jbwassociates.com. We will post changes to this policy on this page with an updated effective date.